What is Microsoft Dynamics 365?

Microsoft Dynamics 365 isn’t just one thing, but rather a vast array of technology solutions that enable companies to advance their business in a wide variety of ways.

Microsoft Dynamics 365 isn’t just one thing, but rather a vast array of technology solutions that enable companies to advance their business in a wide variety of ways. Unify data across the organization connecting people with continuous insights so that every decision, every action moves you closer to your vision. Having a new world of possibilities can be a bit overwhelming.

 

Adapt and innovate with the only portfolio of business applications that empowers your organization to deliver operational excellence and delight every customer.

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Dynamics 365 Sales (CRM)

Customer Relationship Management (CRM) is a type of integrated, data-driven software solution that improves how you interact and do business with your customers. These solutions increase your profitability by streamlining your business processes in sales, marketing, and service divisions.

Dynamics 365 Business Central (ERP)

Enterprise Resource Planning (ERP) is a business process management software that manages and integrates a company’s financials, supply chain, operations, reporting manufacturing and human resource activities. ERP software brings all the different processes across the business to collaborate and create a single fluid system.

Power Platform
(Low-code/No-code Apps)

Everything lives in Power Platform. Power Platform collects data from the different Dynamics 365 Apps and compiles it into actionable business intelligence insights.

What is Dynamics 365 Sales (CRM)?

Microsoft Dynamics 365 Sales helps you zero in on the right leads, contacts, and opportunities as you build out your sales pipeline. Built-in steps guide you from one stage of the sales process to the following, easy-to-use dashboards help you set goals and provide actionable insights to help you close more deals.

Microsoft Dynamics 365 for Sales enables salespeople to build strong relationships with their customers, take actions based on insights, and close sales faster. Use Dynamics 365 Sales to keep track of your accounts and contacts, nurture your sales from lead to order, and create sales collateral. It also lets you create marketing lists and campaigns, and even follow service cases associated with specific accounts or opportunities.

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Key Features of Dynamics Sales 365

  • Guided business processes.
  • Integration with Microsoft 365 apps, Outlook and Teams, and LinkedIn.
  • In-app marketing for creating marketing lists and quick campaigns.
  • Tools for managing leads and opportunities.
  • Fortify customer relationships.
  • Manage customers and deals wherever you are, on any device.
  • Find all activities related to a customer or opportunity in one central place.

Sellers

  • Prioritized customers and activities
  • Effective conversation techniques
  • Multichannel engagement

Sales Managers

  • Planning and forecasting
  • Real-time visibility
  • Coaching at scale

Sales Operations

  • Tailor for specific roles
  • Customizable AI
  • Configurable sales process

Marketing

  • Find New Buyers
  • Identify customers who need attention
  • Unify of Customer Interactions
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What is Dynamics 365 Business Central (ERP)?

Connect people and processes like never before.

Microsoft Dynamics 365 Business Central is a highly adaptable business management solution that automates and streamlines business processes. Companies can easily add functionality that is relevant to the region of operation and customized to support even highly specialized industries.

Microsoft Dynamics 365 Business Central ensures business continuity with a cloud solution that connects sales, service, finance, and operations teams to help them adapt faster and deliver results. Confidently move to the cloud with the operational speed, performance, and insights needed to make your business vision a reality.

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Key Features of Dynamics Sales 365

  • Increase Financial Visibility
  • Optimize Supply Chain
  • Boost Sales & Improve Service
  • Deliver Projects On Time

Connect your business

Bring people, processes, and data together to manage your business end to end.

Make smarter decisions

Get a complete picture of your business with easy-to-create dashboards that inform and guide.

Work where your business takes you

Microsoft Dynamics 365 Business Central ensures business continuity with a cloud solution that connects sales, service, finance, and operations teams to help them adapt faster and deliver results. Confidently move to the cloud with the operational speed, performance, and insights needed to make your business vision a reality.

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What is Microsoft Power Apps?

Power Platform at-a-Glance.

Power Apps is a suite of apps, services, and connectors, as well as a data platform, that provides a rapid development environment to build custom apps for your business needs. Using Power Apps, you can quickly build custom business apps that connect to your data stored either in the underlying data platform (Microsoft Dataverse) or in various online and on-premises data sources (such as SharePoint, Microsoft 365, Dynamics 365, SQL Server, and so on).

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Power BI

Power BI

Create a data-driven culture with business intelligence for all. Enable everyone at every level of your organization to make confident decisions using up-to-the-minute analytics. Make informed, confident business decisions by putting data-driven insights into everyone’s hands.

Power Apps

Power Apps

Build professional-grade apps the easy way. Increase agility across your organization by rapidly building low-code apps that modernize processes and solve tough challenges. Turn ideas into organizational solutions by enabling everyone to build custom apps that solve business challenges.

Power Auto

Power Automate

Discover a better way to get things done across your organization. Boost business productivity to get more done by giving everyone the ability to automate organizational processes. Use low-code, drag-and-drop tools and hundreds of prebuilt connectors that automate repetitive, mundane tasks with ease.

Power VA

Power Virtual Agents

Build the extra help you need. Quickly create sophisticated, AI-powered chatbots that can resolve common issues and answer questions around the clock. Easily build chatbots to engage conversationally with your customers and employees—no coding required

Still have questions?

Confidently move to the cloud with the operational speed, performance, and insights needed to make your business vision a reality with Microsoft Dynamics 365. Ensure business continuity with a cloud solution that connects sales, service, finance, and operations teams to help them adapt faster and deliver results. Remove organizational silos with one comprehensive solution that runs where you need it from a trusted partner.

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