Dynamics 365 Marketing

Elevate Customer Experiences

What Is Dynamics 365 Marketing?

Dynamics 365 Marketing is a comprehensive digital marketing & automation platform for companies looking to grow and manage all marketing initiatives in a single application. Extensive capabilities in email marketing, landing pages, forms, campaigns, lead scoring and management, marketing automation, social media posting, event management, and more make Dynamics 365 Marketing a suitable solution for companies of all sizes. No matter how big or small your business’ marketing initiatives are, Dynamics 365 will improve engagement and build stronger marketing processes.

 

Dynamics 365 Marketing

Dynamics 365 Marketing elevates customer experiences, allowing you to orchestrate personalized journeys across all touchpoints to strengthen relationships and earn loyalty. The Dynamics 365 Marketing app works seamlessly with Dynamics 365 Sales, Dynamics 365 Customer Insights, Microsoft Teams, and other products and allows you to make faster and better decisions using the power of data and AI.

 

Excellent customer experience in Microsoft Dynamics 365 will turn customers into advocates by prioritizing the orchestration and personalization of the entire end-to-end customer experience and doing it at scale, on any channel, in real-time.

 

 

    DYNAMICS 365 FOR MARKETING WILL:

    • Engage customers in real-time across multiple channels
    • Earn customers, and create loyalty with personalized customer journeys
    • Impress prospects with professional, polished marketing content
    • Prioritize leads for your salespeople and enable them to win more opportunities
    • Reduce the time required to build marketing campaigns, enabling you to increase communication with prospects
    • Build customer trust with a unified, adaptable platform

    Email Marketing For Beginners & Pros

    Build personalized, professional-looking emails with the drag-and-drop email designer. Need deep editing capabilities? Switch to the HTML source code to write code snippets to further customize email design. Create reusable email templates and content blocks to expedite the email building process. Ensure email messages are delivered exactly how you designed them with one-click test sending and inbox previews.

    Dynamics 365 Marketing - email

    Automated Campaigns

    Build personalized, professional-looking emails with the drag-and-drop email designer. Need deep editing capabilities? Switch to the HTML source code to write code snippets to further customize email design. Create reusable email templates and content blocks to expedite the email building process. Ensure email messages are delivered exactly how you designed them with one-click test sending and inbox previews.

    Dynamics 365 Marketing - customer journey

    Dynamic Event Management

    Create dynamic event registration webpages that allow participants to self-register, choose session tracks and meals, and even pay for their registration using an external payment provider’s payment gateway. Attendees create a username and password after registering, which they can use to manage their existing registrations and register for future events. Because event sites are preset to include all important event graphics and information recorded in Dynamics 365, there is no need for advanced web editing to get started with event registration.

    Dynamics 365 Marketing event portal
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    Engage customers in real-time across multiple channels

    • Orchestrate real-time, customer-led journeys
    • Leverage customer behavior using event-based triggers and measure customer journeys
    • Create meaningful content using dynamic authoring and digital asset management
    • Meet customers where they are using SMS or mobile notifications
    Customer loyalty

    Earn customers, create loyalty with personalized customer journeys

    • Map end-to-end customer journeys across marketing, sales, and service
    • Target the right audience with the right message using customer segments
    • Nurture prospects with relevant content, lead scoring, and Account-Based Marketing
    • Convert event, meeting, and webinar attendees into loyal customers
    Custom Customer Experience AI

    Personalize customer experiences with AI

    • Create dynamic content with AI assistance
    • Conduct experiments to measure and optimize content and channels
    • Measure and improve marketing effectiveness using real-time KPIs and dashboards
    • Improve targeting and personalization using customer insights
    • Visualize the customer journey
    craft a Customer journey

    Build customer trust with a unified, adaptable platform

    • Unify and share customer data safely and securely
    • GDPR and HIPAA compliance
    • Easy to customize and flexible to evolve with your business
    • Conduct business unit-level marketing and promote content re-use

    Transform Your Business with Dynamics 365 Business Central

    Connect people and processes like never before.

    Microsoft Dynamics 365 Business Central is a highly adaptable business management solution that automates and streamlines business processes. Companies can easily add functionality that is relevant to the region of operation and customized to support even highly specialized industries.

    Microsoft Dynamics 365 Business Central ensures business continuity with a cloud solution that connects sales, service, finance, and operations teams to help them adapt faster and deliver results. Confidently move to the cloud with the operational speed, performance, and insights needed to make your business vision a reality.

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    Your Success Begins with a Trusted Partner

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    Streamline Operations

    Automated tasks and workflows unify your business and boost efficiency with tools your team is familiar with from Microsoft.

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    Data-Driven Decisions

    Deliver real-time and data-driven business decisions by automatically reconciling accounts to close and report on financials quickly and accurately.

    Accelerated growth

    Increase Efficiency and Margins

    Streamline your business by automatically integrating and storing data into one core business system, cutting costs
    and reducing errors.

    Still have questions?

    At TruNorth Dynamics, we don’t provide software solutions, we help solve business problems.

     

    Remove organizational silos with one comprehensive solution that runs where you need it from a trusted partner.

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    What is Microsoft Dynamics 365?

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    Microsoft Dynamics 365 isn’t just one thing, but rather a vast array of technology solutions that enable companies to advance their business in a wide variety of ways. Unify data across the organization connecting people with continuous insights so that every decision, every action moves you closer to your vision. Having a new world of possibilities can be a bit overwhelming.

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